[Bestplus] attendance question

[Carey Reid]

Hi Ellen,

The last word on this situation would be your regional curriculum and
assessment coordinator, but in my opinion you handled this situation
extremely well.  You took the following steps:

1.  Adapted for a legitimate transportation problem that affected a
large number of participants.
2.  Turned away those who could not possibly have been adequately
trained by the time they arrived.
3.  Tweaked the schedule to ensure that the training was completed in
the reduced timeframe you had to work with, essential to maintain
reliability.

Nice work.

Carey.



>>> <Ellenredmax at aol.com> 10/23/05 10:38 AM >>>
Last week I conducted a BEST Plus training that had 22 people 
registered.  
It was to start at 9AM.  At 9AM there were 6 people in  the audience,
most of 
whom said that traffic was a nightmare on the Pike, Rt 3  and Rt 128. 
I was 
torn whether to begin and possibly have to shut out more  than half the
class, 
or wait awhile to start.  I started at 9:18 with 13  people present. 
By 9:38 3 
more had arrived.  Between 9:45 and  10:10  3 more arrived, and where
turned 
away.
My question to all of you is:  should I have waited until 9:18  to
begin?  I 
felt badly for the people who arrived on time,  especially since some
of them 
told me they had to leave at the scheduled end  time of 4PM.  On the
other 
hand, the thought of not training BEST Plus  administrators who were
needed by 
their programs made me uneasy.  As it  worked out, we finished by 4PM
but I 
shortened the breaks to 10 minutes to  do so.
Ellen