[Bestplus] FW: BEST Plus contact info

[Schwerdtfeger, Jane]

Hi, everyone--I received this from BEST Plus when I posed a question to
Breanna, and I thought this information would be helpful to you all if you
hadn't seen it.  Since it originated from CAL, it might be worth sharing
with trainees to help facilitate their orders and questions, if we can't
help them first.
 
Thanks--
Jane
 
-----Original Message-----
From: BEST-Plus [mailto:BEST-Plus at cal.org] 
Sent: Tuesday, June 29, 2004 11:21 AM
To: Schwerdtfeger, Jane
Subject: BEST Plus Auto-Response



Introducing the new BEST Plus email system

Now BEST Plus offers four new email addresses to make it easy for you 

to submit your inquiry by subject matter and help us 

more quickly respond to your BEST Plus needs.  

The following information provides more details.

Please submit inquiries to one email address only.


	 <mailto:bpcode at cal.org> bpcode at cal.org..............OBTAINING
PURCHASE CODES.  Use this email if you need a Purchase Code and you already
have your Registration Key.   

	The subject line of your email should read "Purchase Code Request"
and your email should include the following: name of the test administrator,
the name of your program or institution, the number of administrations you
wish to access, and your Registration Key from the green box on the
Registration Screen.

	Important: You MUST be using the computer you intend to use for
testing. The Purchase Code we provide you is only valid on the computer you
use to obtain the Registration Key.

	 <mailto:bpmaterials at cal.org> bpmaterials at cal.org......MATERIALS.
Use this email if you wish to check on the status of your BEST Plus
materials order or have questions about ordering materials.  All BEST Plus
orders must be in writing and faxed or mailed to our office; for your
security, we do not accept orders via email or phone.  Visit our Web site at
<http://www.best-plus.net> www.best-plus.net for pricing information and an
Order Form.

	 <mailto:bptraining at cal.org........TRAINING>
bptraining at cal.org........TRAINING. Use this email if you would like to
schedule a training session or have questions about setting up training for
test administrators or about the process for training-of-trainers.   

	 <mailto:bpsupport at cal.org> bpsupport at cal.org........GENERAL
SUPPORT. Use this email if you have questions about how to use BEST Plus
which haven't been answered by reading the Test Administrator Guide or
referring to the FAQs online.

	Visit our  <http://www.cal.org/bestplus/faq.html> Frequently Asked
Questions page (  <http://www.cal.org/bestplus/faq.html>
www.cal.org/bestplus/faq.html) and refer to your Test Administrator Guide
and the Score Management Software User Guide for help using the BEST Plus
software. Please contact  <mailto:bpsupport at cal.org> bpsupport at cal.org with
any other questions.

The  <mailto:best-plus at cal.org> best-plus at cal.org email address will
continue to be answered, but using the new BEST Plus email addresses is the
quickest way to receive answers to your BEST Plus inquiries. 

****************************************************************************
** 
Thank you for contacting BEST Plus. 
Your inquiry will be answered as quickly as possible. 
Visit our Web site at  <file://www.best-plus.net> www.best-plus.net for more
information and answers to many of your questions - look for our FAQ page,
pricing information, materials order form and the CD Quick Reference Guide.

****************************************************************************
* 
BEST Plus 
Center for Applied Linguistics, 4646 40th Street, NW Washington, D.C.
20016-1859  
1-866-845-BEST *Phone  
1-888-700-3629 * Fax